At AnimeStufff, we strive to ensure your utmost satisfaction with our products. We understand that unforeseen circumstances can occur and we are here to assist you in such cases. Please review our Return/Replacement Policy outlined below:
           Eligibility for Replacement: We offer replacement only in the following scenarios:
● The product received is damaged during transit.
● The product does not fit the mobile model specified during the order.
● The wrong product has been delivered.
Contacting Us: If you encounter any of the above issues with your order, kindly reach out to us within three days of receiving the product. You can contact us via email at animepostersforweebs@gmail.com. Please provide us with your order details, including your name, order number, and a clear description of the issue.
Evaluation and Decision: Once we receive your request, our team will
thoroughly assess the situation based on the information provided. We aim to respond promptly and work towards a satisfactory resolution. Kindly note that as all our orders are customised, we do not accept returns for reasons unrelated to the scenarios mentioned above.
No Return Required: In order to simplify the process for you, we do not ask for the product to be returned to us. We will not generate any reverse pick-ups.
However, we may request photographic evidence of the issue to aid in our evaluation process.
Final Decision: The final decision regarding the replacement will be made at our discretion. We will consider the nature of the issue, the evidence provided, and our ability to resolve it effectively. Our primary goal is to ensure your satisfaction, and we will do our best to reach a fair outcome.
No Return/Replacement for Perfect Products: Please note that if the product you received is in perfect condition and you wish to return it for personal reasons, we do not provide return or refund of any such product ordered. We do not provide return or refund of any wrong product ordered. As all our orders are customised, they cannot be reused or resold.
At AnimeStufff, we value your trust and aim to deliver the highest quality products. If you have any further questions or concerns about our Return/Replacement Policy, please don’t hesitate to contact us. We appreciate your support and look forward to
serving you.
Note: This Return/Replacement Policy is subject to change at the discretion of AnimeStufff. Please refer to the most recent version on our website for the latest information